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Custom Products Satisfaction Guarantee:

We want you to enjoy your custom items. We're always ready to answer any questions and help before, during, and after the production process to get you what you need.

Custom Products Warranty:

All Custom Products are guaranteed to be free from defects in workmanship or material under normal use for a period of 30 days from date received. If any item that is claimed to be defective within this time, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.

Returns & Exchanges:

No returns or exchanges can be accepted as this merchandise was custom produced. Any issues as described under the Warranty section above will be taken care of with any custom product we've produced.

Additional Questions? Email us at info@theglacierbox.com and we'll be happy to help!